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Resources

 

Regulatory and Compliance

  
Payment Services Directive (PSD)
  
  • Framework Contract for Payment Services 
 English   Greek
  • Informative Leaflet – Your rights when making payments in Europe 
 English   Greek
Foreign Accounts Tax Compliance Act (FATCA)
  
  •      FATCA FAQs
Open
Common Reporting Standard (CRS)
 Visit
  • AEOI Commitments
Open
  • OECD - Exchange of Tax Information
Open
  • OECD - Automatic Exchange Portal
 Visit
MiFID
  
  • MiFID Pre-Contractual Information
  • Guide to Investing by ESMA
 Visit
SEPA Payments
  
Disclosures in accordance with the Directive of Loan Impairment and Provisioning Procedures
  
Complaints
 Visit
  • Complaint form
 
English   Greek
 

Terms and Conditions Documents

  
  • Terms and Conditions of Use of the Cards
 English   Greek
  • Terms and Conditions of eBanking Service
 English   Greek
  • Terms and Conditions – Account Opening 
 English   Greek

 

Interest Rates

  
  • Lending Interest Rates 
 Visit

 

Deposit Guarantee Scheme

  
  • Informative Leaflet on the Deposit Guarantee Scheme – Individuals and Legal Entities
 English   Greek

 

Special Contribution for the Defence

  
Related documents for Individuals
  
  • Declaration for Exemption of an Individual from the Deduction of Special Defence Contribution on interest 
English  Greek
Related documents for Legal Entities
  
  • Declaration for Exemption of a Company from the Deduction of Special Defence Contribution on interest 
English  Greek
 
 

Banking Codes of the Association of Cyprus Banks

  
  • Account opening informational paper
 Open
  •  Code of Conduct - Borrowers in financial difficulties
  • Code of Conduct - Housing Credit
Open
  • Code of Conduct between Banks and SMEs
Open
  • Loan origination and review of existing loans processes
Open
  • Κώδικας Τραπεζικής Δεοντολογίας
Open
 
Κώδικας μεταφοράς προσωπικού λογαριασμού μεταξύ Τραπεζών
 
  • Κώδικας (ΕΛ)
Open
  • Κώδικας ενημερωτικό φυλλάδιο (ΕΛ)
Open
  • Code Informative Leaflet (ENG)
Open

 

Bank Charges and Commissions

  
Charges and commissions Visit
Fee Information Document
  • Fee Information Document - Current Account
 English  Greek
  • Fee Information Document - Saving Account
 English  Greek

 

Other

  
Working Hours  Visit
Bank Holidays Visit
Cut-off times for Incoming and Outgoing Funds Transfers Open