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Resources

Regulatory and Compliance

 
Payment Services Directive (PSD)
  • Framework Contract for Payment Services
English   Greek
  • Informative Leaflet – Your rights when making payments in Europe

English   Greek

Foreign Accounts Tax Compliance Act (FATCA)
  • FATCA FAQs

Open

Common Reporting Standard (CRS)

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  • AEOI Commitments
Open
  • OECD - Exchange of Tax Information
Open
  • OECD - Automatic Exchange Portal
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MiFID
  • MiFID Pre-Contractual Information
Open
  • Guide to Investing by ESMA

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SEPA Payments

 

Disclosures in accordance with the Directive of Loan Impairment and Provisioning Procedures

 

Complaints

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  • Complaint form

English   Greek

 DAC6
  • Mandatory disclosure requirements of Reportable Cross Border Arrangements
Open
 

Terms and Conditions Documents

 
  • Terms and Conditions of Use of the Cards
English   Greek
  • Terms and Conditions of eBanking Service

English   Greek

  • Terms and Conditions – Account Opening

English   Greek

 

Interest Rates

 
  • Lending Interest Rates 
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Deposit Guarantee Scheme

 
  • Informative Leaflet on the Deposit Guarantee Scheme – Individuals and Legal Entities
English   Greek

 

Special Contribution for the Defence

 
Related documents for Individuals
 
  • Declaration for Exemption of an Individual from the Deduction of Special Defence Contribution on interest 
Related documents for Legal Entities
 
  • Declaration for Exemption of a Company from the Deduction of Special Defence Contribution on interest 
 
 

Banking Codes of the Association of Cyprus Banks

 
  • Account opening informational paper
Open
  •  Code of Conduct - Borrowers in financial difficulties
  • Code of Conduct - Housing Credit
  • Code of Conduct between Banks and SMEs
  • Loan origination and review of existing loans processes
  • Κώδικας Τραπεζικής Δεοντολογίας
 
Κώδικας μεταφοράς προσωπικού λογαριασμού μεταξύ Τραπεζών
 
  • Κώδικας (ΕΛ)
  • Κώδικας ενημερωτικό φυλλάδιο (ΕΛ)
  • Code Informative Leaflet (ENG)

 

Bank Charges and Commissions

 
Charges and commissions Visit
Fee Information Document
  • Fee Information Document - Current Account
English  Greek
  • Fee Information Document - Saving Account
English  Greek

 

Other

 
Working Hours  Visit
Bank Holidays Visit
Cut-off times for Incoming and Outgoing Funds Transfers Open